Warranty

Our commitment to customer satisfaction extends beyond the initial purchase, which is why we offer a one-year manufacturer's direct warranty and a two-year manufacturer’s warranty on finishes. These warranties serve as a testament to the quality and reliability of our products, and our commitment to standing behind them.  Warranty items are subject to a restocking fee at our discretion and you must pay the shipping cost to return it to our facility. 

Please note: Products purchased through third-party sellers, such as eBay and Amazon, do not qualify for direct warranty coverage. While these platforms may offer their own protection policies, they are not recognized as authorized retailers for direct warranty claims. To ensure full warranty eligibility, we recommend purchasing products from authorized dealers or directly from our official website.


Contact Us
Burly Brand 
13861 Rosecrans Ave.
Santa Fe Springs, CA 90670

Telephone: 888-364-1871
Direct: 714-523-8700
Fax: 714-523-3007
Email: info@burlybrand.com

It’s easy to qualify. Just sign up for our newsletter to hear about new products and company news. It’s that simple. Our rugged and roomy Sissy Bar Bag can also be used as a Back Pack or a Duffle Bag. Winner can choose between Black or Dark Oak. Ends 3-31-2023.